On this webpage you will find two sets of good practice guidelines aimed at promoting digital well-being and strengthening support for children and young people across educational settings:

  • Good practice guidelines for school–helpline cooperation: guidance to enhance collaboration between school communities and national helplines, supporting more effective preventative and responsive action in incidents affecting wellbeing, particularly in the digital world.
  • Good practice guidelines for external education professionals and organisations: guidance for education professionals and organisations operating outside the formal education context, helping them promote and support digital well-being in their work.

Together, these guidelines provide practical recommendations to foster safer, more supportive learning environments both within and beyond formal education.