Privacy Policy
Introduction
EUN Partnership aisbl (hereinafter called European Schoolnet) is developing this website, which is subject to the privacy policy set-out below.
This website is developed as part of the digi.well project. The digi.well project (a whole-school approach to well-being in a digital world), is managed by European Schoolnet (EUN) in collaboration with other partner organisations including Foundation Tempus (FT – Serbia), Ministry of Education (MVI – Slovenia), Nora Institute (Logout – Slovenia), General-Directorate for Education of the Portuguese Ministry of Education (DGE – Portugal), Portuguese Association for Victim Support (APAV – Portugal). This EU project is funded by the ERASMUS Programme of the European Union; European Education and Culture Executive Agency (Grant agreement N. 101184551).
Digi.well aims to explore, develop and foster a whole-school approach to well-being in a digital world, building upon an in-depth understanding of the needs of children, young people, teachers and a wider range of school professionals, while developing and implementing a set of self-assessment, capacity building and outreach tools. The project is coordinated by European Schoolnet, the network of 34 ministries of education in Europe. Contact information can be found below. European Schoolnet is responsible (i.e., the "data controller") for processing your personal data as explained in this Privacy Policy.
This Privacy Policy is governed by EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR). In line with its obligations under the GDPR, European Schoolnet takes the protection of your privacy seriously. We exclusively collect, store and retain our users’ personal data to provide the best possible service and treat this data with the utmost care. In this Policy, we explain which data we collect, why we do this, how we collect and store it and how users of the website may exercise their rights. This website is hosted by MailerLite, a third-party service provider (i.e. ‘’data processor’’) and owned and controlled by European Schoolnet,
1. When do we collect and process your personal data?
You directly provide European Schoolnet with most of the personal data we collect through digi.well website. We collect your personal data when you:
2. For which purposes do we process the information we collect?
When you use this website, events, courses, webinars and conferences which are promoted from time to time on this website, subscribe to the EUN newsletters, participate in surveys/questionnaires conducted through this website from time to time, or communicate with us via digi.well contact form, we will collect and use your personal data to:
3. What kind of information do we collect?
To achieve the above-mentioned purposes, we process the following personal data in the following circumstances:
As a general policy, you are not required to disclose your personal data as a condition of using the digi.well website. No basic identity information, such as your name, postal address, or email address is automatically collected from your visit to the website. However, MailerLite, who hosts this website may automatically collect personal data, including technical information and information about your visit, from each of your visits to our website, as detailed in point f below.
b. Surveys/Questionnaires
When you visit our website, you may be invited to participate in surveys or questionnaires launched by the digi.well project.
Surveys/questionnaires will include their own privacy statements which will describe the type of personal data we will collect in the survey (for example, name, surname, e-mail address, photographs, etc), the purpose and legal basis of the processing, who will have access to the data, third- party data processors used, and the period of time for which the data will be kept.
The privacy statements will also detail your rights in respect of the data we collect. These privacy statements will also tell you where you can get further information on our privacy policy and the official organisations to which you can complain in the event that you feel that your data rights have been infringed.
c. Event/webinar/course/conference registrations
When you visit the digi.well website, you may want to register to the events/courses/webinars/conferences, which are organised by European Schoolnet and/or its private spaces/projects and/or partners of the digi.well project which may be promoted from time to time on this website. The types of personal data collected when you register for the events, webinars or courses are described in their own privacy statements.
The privacy statements will also give you details of the purpose and legal basis of the processing, who will have access to your personal data and the period of time for which the data will be kept. In addition, the privacy statements for each course/event/webinar/conference will detail your rights in respect of the data we collect, where you can get further information on the privacy statements and the official organisations to which you can complain in the event that you feel that your data protection rights have been infringed.
d. Subscription to our newsletters
When you visit our website, you can sign up for European Schoolnet’s newsletters:
When you sign up for these newsletters, the website requires you to submit the following personal data as part of the registration process: first name, last name, email address.
You will also be asked to consent to this Privacy Notice. You will always have the opportunity to unsubscribe from the EUN Newsletters by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at privacy@eun.org. If you no longer receive any newsletters from us, we delete your data.
We use MailerLite, a third-party service provider (i.e. ‘’data processor’’) to disseminate the newsletters and manage the newsletters subscribers' lists. The processing of your personal data for the purposes of sending out, monitoring and improving these newsletters will be subject to this Privacy Notice as well as to the terms and conditions, including the Data Processing Addendum of MailerLite: https://www.mailerlite.com/legal/privacy-policy.
e. Contacting European Schoolnet
We also collect personal data such as your name, email address and any other personal data you choose to share when you communicate with us through digi.well contact form and/or European Schoolnet social media accounts, phone, or e-mail. If you choose to contact us directly, we will only use the personal data you have provided us with for the purposes of responding to your message and, in case, providing the service you require.
f. Other forms of collection:
Information such as a user's IP address, internet service provider (ISP), web browser, operating system, approximate times of use, referring site, specific user interactions with the systems functionality and any similar data exchanged between a user's computer and the servers of the digi.well website will be collected. These will not be linked to specific user accounts except as indicated above.
Because this website is hosted on MailerLite’s servers, MailerLite may use cookies. More information about how and why MailerLite uses cookies and what types of cookies it uses can be found at https://www.mailerlite.com/legal/cookie-policy and https://www.mailerlite.com/help/which-cookies-are-used-by-mailerlite-forms.
Some parts of this website use the services of video hosting platforms (e.g. YouTube) to present embedded content. These platforms may use cookies to collect usage and user-related information should you decide to view the content hosted on these platforms. No personal data is automatically transmitted to these platforms when you visit this website. For more information please see: https://www.youtube.com/intl/en_be/howyoutubeworks/our-commitments/protecting-user-data/.
4. The Legal Basis of Data Processing
In terms of personal data processing activities for the purpose of facilitating communication between you and us, we rely on our legitimate interest to be able to respond to requests, questions, or remarks when you contact us via digi.well contact form or via European Schoolnet’s social media, phone or e-mail.
In terms of personal data processing activities for the purpose of improving the digi.well website’s content and the overall experience, we rely on our own legitimate interest in providing an interesting online space to our visitors.
In terms of personal data processing activities for the purposes of detecting and preventing malware, illegal content, and other types of misuse, we rely on our legitimate interest to keep our online presence safe.
When you participate in surveys/questionnaires conducted through this website or register any event/course/webinar/conference promoted on this website, or subscribe for EUN newsletters, your consent serves as the legal basis for our processing of your personal data.
If you consent to us processing your personal information, please note that you may withdraw this consent at any time. If you have problems withdrawing your earlier given consent, you can contact us as indicated in the Section 11 below.
Please note that your consent can only be withdrawn with future effect and such a withdrawal does not have any influence on the lawfulness of past processing. In some cases, we may be entitled despite your withdrawal to continue to process your personal information on a different legal basis - to perform a contract, for example.
5. Who can access this data?
The digi.well project is entirely managed by European Schoolnet, as indicated in our website.
In principle we will not share your personal data with anyone except European Schoolnet designated staff as this is necessary to manage the project activities and research activities, to respond to you, to process your participation in, or to enable us to use the responses to the surveys or questionnaires.
European Schoolnet does not sell your personal data to third parties. Apart from the third parties referred to by this Privacy Policy, no third parties will receive your data, unless this is explicitly disclosed to you in advance in a separate privacy policy or unless we are required to do so by law, e.g., in the framework of a judicial enquiry or at the request of the competent legal authorities.
The third-party service providers set forth in this Privacy Policy process your personal data only on behalf of the European Schoolnet. When we use a third-party service provider, we only disclose to them any personal data that is necessary for them to provide their services. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes.
Because the digi.well website is hosted by MailerLite, a third-party provider, MailerLite has access to your personal data that you share when you visit this website, register for events or subscribe to newsletters or participate in surveys or questionnaires. MailerLite dos not regularly checks these data, but reserves its right to monitor the content of the website, to make sure that it complies with their Terms of Service which can be reached at https://www.mailerlite.com/legal/terms-of-service. Please note that we have entered into a data processing agreement with MailerLite, which guarantees that your personal data will not be shared with any third parties and will be maintained securely on MailerLite's servers.
6. How long do we store your data?
Your personal data are only processed for as long as needed to achieve the purposes which are described above or, when we asked for your consent, up until such time where you withdraw your consent. As a general rule, we will de-identify your personal data when they are no longer necessary for the purposes outlined above or when the retention period as explained in this section has expired.
All personal data we collect through our interactions with you via the digi.well website, European Schoolnet social media accounts, phone, and e-mail will be kept for as long as required to communicate with you, in any case no longer than five years after the project end. This allows us to revert back to earlier communications if you return to us with new questions, request, or other input.
If you subscribe to EUN newsletters, all personal data we collect to send you the EUN Newsletters will be kept for as long as you remain subscribed, up until such time when you withdraw your consent.
Certain types of personal data collected through event registration and survey/questionnaires will have their own retention periods, which will be specified in their respective privacy statements. Beyond these periods, your data will not be retained, except in an anonymised form, or insofar as required to show that we've performed this project in accordance with applicable laws and the EC's audit regulations.
7. Data Transfers
Your personal data may be transferred to and stored at a destination outside the European Union (‘’EU’’)/European Economic Area (‘’EEA’’) in which our third-party service providers specified in this Privacy Policy are located or have servers. We ensure that the recipient of your personal data offers an adequate level of protection, by engaging into data processing agreements with our third-party service providers, which provide for standard contractual clauses for the transfer of data as approved by the European Commission.
Your personal data may also be accessible to parties outside the EU/EEA via European Schoolnet’s social media pages, as well as through the public area of this website. An exception might also be where you are located outside the EU/ EEA, and we need to follow-up with you regarding your submission. Apart from the above-mentioned circumstances, your personal data are not sent outside the EU/EEA by us.
8. How do we protect your personal data?
European Schoolnet have put in place appropriate technical and security measures to protect our infrastructure, systems, applications, premises, and processes where your personal data is stored, from accidental lost, alteration, disclosure or use or access in an unauthorised way. We process only the personal data required for achieving the purposes we have communicated to you, and we restrict access to your personal data to European Schoolnet designated staff and specified third parties with a business need to know.
We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
9. What are your rights concerning your personal data and how can you exercise them?
European Schoolnet would like to make sure you are fully aware of all your data protection rights. Every digi.well website user is entitled to the following:
The right to access – You have the right to request European Schoolnet for copies of your personal data we have about you. However, note that you must specify for which processing activities you would like to have access to your personal data.
The right to rectification – You have the right to request that European Schoolnet correct any information you believe is inaccurate. You also have the right to request European Schoolnet to complete the information you believe is incomplete. Please specify the context in which we use your personal data (e.g., to send you newsletters or to register for an event), so that we may assess your request swiftly and accurately.
The right to erasure – You have the right to request that European Schoolnet erase your personal data, if these personal data are no longer needed for the purposes for which we collected them in the first place, if our collection of them was illegitimate or if you have successfully exercised your right to withdraw your consent or your right to object to the processing of your personal data. When one of these circumstances applies, we will immediately delete all your personal data hosted on EUN’s servers, unless the law, regulatory obligations or administrative or judicial orders prohibit us to delete your personal data. We also have necessary procedures in place to erase your personal data, including any backups stored on the servers of MailerLite, the platform that hosts this website, including any backups.
The right to restrict processing – You can ask that we restrict the processing of your personal data:
The right to object to processing - You have the right to object to European Schoolnet processing of your personal data, when we process your personal data on the basis of our own legitimate interests, i.e., you have not given us your consent and we do not need them for the execution or performance of an agreement nor to comply with legal obligations.
The right to data portability – You have the right to request that European Schoolnet transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Whenever we process your personal data based on your consent, you also have the right to withdraw your consent at any time.
If you would like to exercise any of these rights, we ask that you send us an e-mail. You can reach us at privacy@eun.org. Your request should clearly state and specify which right you wish to exercise. Your request should also be dated and signed. We will notify you as soon as reasonably possible and at the latest thirty (30) days after having received the request. Please note that whenever you wish to exercise a right, we may ask you to provide proof of identity. We do this to avoid that we have a data breach on our hands, e.g., because an unauthorized person pretends to be you and exercises a right in your name.
10. Privacy Policies of other Websites
digi.well website contains links to other websites. This Privacy Policy applies only to this website, so if you click on a link to another website, you should read their privacy policy.
This Privacy Policy does not apply to European Schoolnet private projects/spaces, as well as current and past projects carried out by the European Schoolnet whose links are shared on this website and which have their own privacy statements.
This website includes links to third-party websites, including European Schoolnet’s website. Clicking on those links may allow third parties to collect or share personal data about you. We do not control these third-party websites and are not responsible for their use of your personal data. We recommend that you read any privacy notices on their websites carefully. In addition, if you linked to our website from a third-party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the privacy notice of that third party website.
11. Contacting European Schoolnet
If you have any questions about this Privacy Policy, the processing of your personal data, if you would like to exercise one of your data protection rights, or if you have any complaint regarding the processing of your personal data by European Schoolnet, you can always contact us:
via email:
via post:
Data controller
EUN Partnership aisbl
Rue de Trèves 61
B-1040 Brussels, Belgium
via telephone:
+32 2 790 75 75
12. Making an official complaint
If you feel that we have infringed your data protection rights, you may make an official complaint to the Data Protection Authorities where you are resident or to the Belgian Data Protection Authorities at the following address:
Belgian Data Protection Authority
Rue de la Presse 35
B-1000 Bruxelles
13. Changes within this privacy policy
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. Any and all changes to this Privacy Policy will be posted here. Any and all changes to this Privacy Policy will take effect upon their publication. Your further use of this website and our services after a change to our Privacy Policy will be subject to the updated Privacy Policy. This Privacy Policy was last updated on 19 June 2025.